Social Selling – Video Responses


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In this example the prospect has not been in the dealership yet, and had mentioned a bad experience with another salesperson previously. Rafael is a 25+ unit per month sales pro and has taken a new position recently as Internet Director for their MBZ store.

 

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In this example the prospect had just sent an e-mail inquiry and Elise had already responded via voicemail. As of this date, this is a 35+ unit sales pro using others on staff as “delivery specialists”. This may take a few seconds to load, and it’s worth the wait.

 

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In this example, Jocelyn was simply “putting a face to the voice” to differentiate herself from the competition and begin to make an emotional connection with her prospect. And yes, this could have been shot horizontally for a larger viewing area.

 

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In this 10 second video, Lars simply wanted to give his customer something quick to refer back to while they were shopping the other dealerships down the boulevard.

 

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 In this example, Danny is using the vehicle and a bit of humor to reconnect to a customer who had inquired earlier.

 

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 In this example, Rafael did NOT have what the prospect wanted specifically. So he showed several comparable options to make it attractive for the prospect to come in.

 

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 This is an example of how a dealership can use video to differentiate their employment opportunity from the others listed in online job boards or aggregate job websites. This one takes a bit longer to queue up, but again is well worth the wait.

 

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 And this is an example of how a dealership can use video to backstop every selling opportunity and not just the floor opps.