PAGE iii Foundational Info 90% shop online 75% of the sales process is done online 1/3 customers call or e-mail before showing up 22% of customers think car salespeople are trustworthy The four things customers use to measure trustworthiness: 1) Are we easy to do business with 2) Do we have their best interests at …
PAGE iii Foundational Info 80% shop online 75% of the sales process is done online 16% of cars sold in 2013 were sold without a demo 19% if the buyer was female 1/3 customers call or e-mail before showing up 21% of customers think car salespeople are trustworthy The four things customers use to measure …
PAGE iii Foundational Info 80% shop online 75% of the sales process is done online 16% of cars sold in 2013 were sold without a demo 19% if the buyer was female 1/3 customers call or e-mail before showing up 21% of customers think car salespeople are trustworthy The four things customers use to measure …
“Given the quarantine coming, I will have a lot of homework and time to perfect my craft, and a lot of materials to facilitate that. Thanks!” Michael Karel, Sales Consultant – Peterson Chevrolet “This was what I’ve been looking for for a long time; it’s not about the dealership, it’s about the salesperson!” …
“Well done! (Michael) connected with a broad group of guys.” Michael Stovall, General Manager – Clawson Motorsports “Fantastic job, Michael! I’m so thankful for your experience and knowledge.” Carl Tatum, Salesman – Hedrick’s Chevrolet “This class was AWESOME!! Being new in the sales industry, it is a huge eye opener! The main thing I …
In this frequently requested T-3 program, your training leader and managers will learn classic and modern adult learning strategies. Presented privately in either 2 hour seminar or 4 hour workshop formats. Your team members in charge of training your staff will learn: the four stages of adult learning, how to quickly personalize and master …
Train The Trainer: How To Make Our Training More Effective Read More »
“This workshop was in an easy to digest format with modern relevant material for the digital era in today’s market. Great for all ages/generations, whether you are tech-savvy or not!” Kelly Donelly, Sales & Leasing Consultant – Toyota of Portland “The selling skills involved in the marketing was fascinating.” Jonny Gedeon, Sales – Acura of …
Attendee Comments – September 2017 EDF – Portland Read More »
“How very refreshing it is to be schooled by an actual former sales manager! This was the best 1 on group interaction I’ve experienced in a long time.” Trish Howard, Sales – Lithia Subaru of Oregon City “Today was loaded with laughs and great content. I loved the training I got today. I definitely got …
“What a great experience! I loved the psychological aspect of this class; use your mind to connect with your customer.” Peter Rowberry, Internet Sales Manager – Ford of Kirkland “I learned a lot about the power of persuasion and how to control the sales process using psychology and skillful questioning.” Kathy Andersen, Sales Consultant …
“Another great day of learning! I am excited to apply what I have learned today.” Terry Beck, Infiniti of Tacoma “I wish you and Donna all the best in the world and I look forward to continued excellent ideas and wisdom from you.” Winston Felix, Salesperson – Sandberg Volvo “VERY informative, LOTS of great …
