Attendee Comments – Sept. ’08 – Portland


“This has been the best workshop that I’ve ever been to. Michael shows and explains and expresses everything clearly all along with the proper attitude. I will follow all of the processes. I see myself in a better position with my dealer if I follow these suggestions. Phenomenal!“
Miguel Perez, Tonkin Wilsonville Nissan

“Very motivational. Hopefully this will be the year I apply it all!”
Paul Suchanski, Sales Account Manager, Wilsonville Honda

“It was a great experience and I would recommend it to anybody and would always attend another one.”
Nwoke-duru Osita, Dick’s Country Dodge

“Excellent presentation and information! Attention span ended about 3:30 to 4:00, slightly too long but really excellent info!”
Justin Shirley, Sales – Parker Johnstone’s Wilsonville Honda

“Thank you, see you next year!”
Kevin Bice, Sales Consultant – Wilsonville Honda

“I enjoyed this workshop very much. I have been to others and they left a bad taste in my mouth. This workshop with Michael as the trainer was fun and very informative.”
Ryan Lefebure, Sales – T & C Dodge of Wilsonville

“Better than expected! Entertaining and educational at the same time. I would definitely attend again.”
Ryan Ando, Internet Sales – Hillsboro Hyundai

“This is my second time and it has been a great checkup from the neck up!”
Daren Hernandez, Sales Professional – Hillsboro Hyundai

“It was great!”
Brian Scott, Sales Consultant – Dick’s Country Dodge

“Second time but the first time was over ten years ago, way too long. Thank you Michael.”
Mark Fuchs, Sales Manager – Dick’s Auto Group

“This is my second year and even though much of the material was the same, there is so much superb information that a refresher was needed.”
Jeff Connolly, Sales Associate – Chrysler, Jeep, Dodge of Wilsonville

“More than just sales tools, the motivational aspect is the most important tool in the shed.”
Gil Sticka, Sales Consultant – Town & Country Wilsonville

“It was great.”
Roger Minten, Sales – PJ Wilsonville Honda

“This was my third year attending this class. I have used several of the techniques fairly consistently. The thing I love and hate about this class every year is that I KNOW some of the rest of the techniques but let them slip away throughout the year. I love this as a reminder every year and every year I also get something new as well. I will use more this year and I will be back.”
Gavin B. Mardis, Jr., Sales Consultant – T & C Chrysler, Jeep, Dodge of Wilsonville

“Lots of useful tools, good primary skills reminders, and an excellent redirect of skills that II sometimes forget that I have. This was a big push forward on new detailed realistic auto-centered skills that are easy to do and are there for the taking!”
Chris Farwell, Sales – Acura of Portland

“Some feedback on the new format: I think that allowing the participants to dictate the actual content of the training can limit the content to only the stuff they are aware of and allow then to get out of the “Unconscious Incompetent” state. Your introducing them to stuff they are unaware of can be the illuminating moment! The specific things I missed were the 6 F’s exercise, and the Active Listening roleplay. Other workshops simply do not touch this.”
Randy May, Sales – Dick’s Country Dodge

“What a great experience!! Please just don’t call us ‘Guys’, there was a woman in the group.”
Paul Yauch, Sales – Gresham Nissan

“Michael’s workshop is always very helpful. I hope to take this seminar outside of the classroom as last year the motivation wore off and I strayed from my plan.”
Alex Gihm, Sales Consultant – Dick Hannah VW

“Very informative. Thanks for the continued tips and help. I’m sure this will help me be more successful at what I do in work and life.”
Bryce Phelps, Sales – Saturn of Vancouver

“I would have liked a little more use out of the workbook content. Great as usual though.”
Kevin Drake, Sales – Dick Hannah Volkswagen

“I believe that the skills I learned today will be the key to my future success!”
Cody Mitchell, Sales – Dick Hannah VW


“I learned so many very valuable tool to take back to my dealership and to share or use to increase my ability to close more deals (commit customers).”
Vicki Smith, Sales – Dick’s Auto Group