Attendee Comments – May ’02 – Tacoma

“Informative and very useful. Michael Hargrove instills a Faulknarian theme to his presentation. Like Faulkner, he speaks of human truth, love, honor, courage, and pride in our profession.”
Timothy Hicks, Sales – Puyallup Nissan

“Very impressive training seminar. Understanding the customer’s wants & needs will undoubtedly help sell more units & increase gross. Looking forward to using my newfound techniques.”
Tim Christner, Sales – Five Star Chevrolet/Toyota

“I’m hearing impaired. I needed speakers.”
Kerry Canonica, Sales Associate (two time graduate) – Saturn of Puyallup

“Invest in softer seats. Look forward to the next time.”
Noah Gardiner, Sales – Five Star Ford

“I’ve been to several seminars on sales, time management, motivation, and other business seminars. I never heard of Michael until I got in the car business. He is an excellent motivator and life/success coach. I’d rank Michael among the best! Thank you very much!”
Ross Newsom
, Sales Consultant – Saturn of Puyallup

“This is my third time to this class and it seems like every time I come to it, I pick up on something new to use in my selling experience. More than any thing, the personal inter- relationship skills help me with both my home life and work. My family and work thank you!”
Chad Sandstrom
, Sales Consultant (three time graduate) – Saturn of Puyallup

“(This) seminar was extremely helpful in content, but left a little to be desired as far as comfort of facility. It would be more effective broken down into two, four hour classes to maintain interest level.”
Ric Kenworthy
, Sales – Hinshaw’s Honda

“It was a good experience. I learned a lot.”
Monte McCain, Sales Rep. (two time graduate) – Hinshaw’s Honda

“I feel unstoppable!!”
Paul Pineda, Sales (four time graduate) – Tacoma Dodge

“Very good info. Michael has a good grip on reality with the sales techniques and all around life understanding. Thank you.”
Ron Huffman
, Sales – Hinshaw’s Honda

“Helpful outlook on personal life, career, and customers.”
Dawn Wynne, Sales – Fugate Ford/Mazda

“I was very impressed and believe I can take this information and, with my new learning methods, I can improve greatly.”
Jay Rule
, Salesman – Hiatt Pontiac

“Again, awesome! Thank you. It’s really cool how much more you learn the second time around and also realize how much you really have used. Probably hearing your voice almost every day and sharing with my co-workers makes a difference too. Mentoring is awesome too.”
Debbie Lubking, Sales Consultant (two time graduate) – Hiatt Pontiac/GMC

“Awesome information and motivation for personal & career, home & work, personal & business relationships.”
Jeff Whiton, Sales & Fleet (four time graduate) – Fugate Ford

“This was a growing experience.”
Damon Gleason, F&I Mgr. (two time graduate) – Five Star Ford

“Training was really good. Lunch tasted good, but they didn’t offer enough food. The seats were very uncomfortable.”
Jeff Dixon, Sales – Burien Toyota

“Great experience! A new start to my career.”
Craig Yakovich, Sales Consultant – Five Star Ford

“Great energy! Needs better punctuality – breaks on the hour!”
Charlie Crane, Sales Rep. – Five Star Ford

“Strong and emotional!”
Jim Fisher, Sales Mgr. – Friendly Chevrolet

“Good review to re-polish old dusty skills. Great for re-charging every couple of years. Thanks for your efforts. Now it’s up to us.”
Karla Emerson, Sales (four time graduate) – Saturn of Puyallup

Dilliam “Bud” Erickson, Sales – Five Star Dealerships

“Very helpful. Glad I came!”
Pat Noll, Sales – Five Star Ford

“This was a very beneficial experience for me. I’m very sure lots of good things are going to happen in my career as well as personal life as a result of today’s workshop.”
Kenneth Thomas, Sales Associate – Hiatt Pontiac Outlet Store

“I really enjoyed my experience. The emotional anchors and self talk are great ways to stay motivated to the top!”
Marc Meyer, Sales – Hiatt Pontiac

“Absolutely life changing!”
Ryan Cheetham, Sales Consultant – Hinshaw’s Acura

“OUTSTANDING!! Very helpful. I recommend this class to anybody who is serious about their life as well as their career.”
Phillip T. Deck, Sales Consultant – Peninsula Subaru

“As many times as I have been to a workshop with many trainers, I always leave with something I can use immediately and feeling enriched.”
Steve Hiatt, Jr., G.S.M. (five time graduate) – Hiatt Pontiac/GMC

“It’s nice to not have to listen to someone talk about their glory days all day. It’s also impressive for a public speaker to be open and unafraid to express spirituality.”
Melanie Burwell, Sales Associate (three time graduate) – Hinshaw’s Acura

“Enjoyed receiving all the info written in the workbook. I’m new to the car sales business and the info will be valuable in helping me develop into a more professional and competent salesperson. Thanks.”
Craig Carlson, Salesperson – Tacoma Dodge

“I lost total interest right after the plane crash story. We don’t need to be put in peril to sell cars or preached to about our diet and exercise to justify our ability to sell cars. I will never attend another class given by Mr. Hargrove.”
G.W. Godfrey, Sales – Tacoma Dodge

“Was not dry – especially liked the last part about family, personal life, etc. Good stories. I liked (learning about) the qualities of peak performers.”
Chris Kucklick, Finance Manager – Hiatt Pontiac/GMC

“Thanks Michael for a well-rounded experience. I know the tools you showed us will be a great benefit.”
Steve Parks, Car Salesman – Burien Toyota

“Thanks for the rehearsal!! I needed it. Remembering the roots of where salespeople come from creates better managers. Thanks for returning my call Michael.”
Duane Cruz, Sales Manager (four time graduate) – Peninsula Subaru

“Mike, I am so glad that I had the opportunity to attend. I felt totally moved and inspired not only for my career but in my personal life as well. I know that my life is changed forever. Thank you!”
Mike Delozier, Salesperson – Hiatt Pontiac

“Michael made me realize (to the point of tears) that my priorities were upside down! I feel his philosophy is not just a ‘spiel’, it can be a way of a truly healthy life.”
Julia Stroud, Sales Consultant – Peninsula Subaru

“This seminar is not only good but the information if applied could and can be life changing! Not only for auto sales but for sales in general or in your everyday life.”
Harry Snead, Sales (two time graduate) – Hinshaw’s Acura

“Thank you Michael Hargrove. You have enlightened me with car sales experience, but more importantly, life applicable skills for success. I am deeply grateful and thankful for your time and workshop!!”
Nick Jones, Sales Associate – Hinshaw’s Acura

“I am new to the car industry. This workshop was very helpful to my success and career. Will attend in the future.”
William A. Jones, Sales Consultant – Hiatt Pontiac

“The best training experience I’ve been to ever. I like the small atmosphere because you get a greater feeling of knowledge.”
Paul Pascoe, Sales Associate – Five Star Chevrolet

“I feel that everyone involved in sales should go through this workshop. This was the best training I have ever received. Thank you.”
Ernie Bushong, Salesman – Five Star Ford

“Even the second time of the Professional’s One Day Workshop encourages and heightens my passion for retail sales! Thank you, Michael!”
Joe Carbone, Sales Consultant (two time graduate) – Saturn of Puyallup

“Great reminders! The new material will be very useful. My two favorites are ‘The Chair’ and ‘Two Decisions’. I’ll be using these and promoting them to my salespeople for sure. I will also start distributing your newsletter to the staff. Thanks again.”
Melissa Buchanan, G.S.M. (five time graduate) – Hinshaw’s Acura

“I learned many valuable skills to further my career as a successful car saleswoman!”
Candace Weaver, Sales Rep. – Five Star Ford

“I not only learned how to become a better car sales person but a better person overall. Thanks, Michael!”
Tyrone Hall, Sales Executive – Hinshaw’s Acura

“Excellent techniques! I have only been in the business for seven months. Excellent reminders of self-awareness and health. I am the keeper of my own island, take care of the keeper. Thanks for everything!”
Mark Baughman, Sales Consultant – Hinshaw’s Acura

“I’ve read and seen a few motivational speakers before and you were the most enjoyable. I have learned from you today and myself tomorrow.”
Rich Christian, Sales – Five Star Ford

“Awesome experience!”
Bert Tyler, Sales Consultant – Fugate Ford

“It was very eye opening. Lots of good ideas. This needs to be more than one day!”
Richard Scott, Sales Consultant – Fugate Ford/Mercury/Mazda

“(I realized today) that if I don’t keep my life happy at home with my spouse and love for my daughters, I won’t sell what I’m capable of selling.”
Stan Fornalski, Sales/Leasing Rep. – Fugate Ford

“Best experience!”
Keith Young Pak, Sales – Hinshaw’s Acura

“Great presenter! I would highly recommend. I have advanced my expectations with today’s materials. I will walk the walk! Thank you Mr. Hargrove.”
Dennis R. Gibson, Sales – Hinshaw’s Acura

“It was very helpful and I learned lots of new ideas even after coming twice before!”
Nathan Avary, Sales (three time graduate) – Tacoma Dodge
“I thoroughly enjoyed the whole experience. The ideas shared within the group alone were worth the tuition!”
Matt Harnish, Sales (two time graduate) – Saturn of Puyallup

“I learned a lot today and I look forward to practicing and implementing what I learned. I would suggest not using swear words. Comes across as unprofessional and you lose some credibility with some of your students. I believe that using these tools will more than pay for the seminar.”
Thomas Tate, Sales Consultant – Saturn of Puyallup

“It was my second time here. The content is great. It’s always good to add a couple of new tools in my toolbox!”
Jesse Peterson, Sales (two time graduate) – Hinshaw’s Honda

“I need to make better use of my time at work. Well, I guess my skills can always be improved and could use a lot more tools for my toolbox.”
Ryan M. Long, Sales (two time graduate) – Tacoma Dodge

“Sales are personal and so was this workshop!”
Ellen Miyasaki, Sales Manager – Brides by Dematrios

“Very informative.”
Paul Reese, Sales – Five Star Chevrolet

“I left feeling excited about my career in sales and also about my life in general. I would recommend this to anyone. Michael is great!”
Toby J. Reach, Sales Associate (two time graduate) – Five Star Chevrolet

“Good stuff! (It) comes from different angles that I’ve never heard before. I’ll be back!!”
Jerry Smith, Salesman – Hiatt Pontiac

“Made me think. Now, I have to act!”
Mitchell D. Edwards, Sales – Five Star Ford

“Great! Really enjoyed the presentation! I will be back next year!”
Michael E. Grimshaw, Sales Rep. – Hiatt Pontiac

“A lot of great information!”
Tom Lucero, Salesman – Fugate Ford/Mazda