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Teamwork is key!

Everyone wants to feel appreciated. The key is in knowing what makes your employees or coworkers feel that way. What motivates one employee may not motivate another, in so much the same way, appreciation can be shown in many different facets. As a friend of mine taught me, “Facts are irrelevant, the truth is unimportant, and perception is everything.” The perception needs to be that you want everyone you come in contact with at work to feel appreciated. Have you ever put in that extra effort to help someone, just because you know they have...

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Do you feel stuck?

Have you ever wondered why a particular technique works well for everyone else but you? The most common reason for this is that we haven’t taken the time, or made the effort, to make it our own. For any technique to be effective we must first adjust it to our own vocabulary, philosophy, selling style, and dealership culture. If we just try to spit out a technique exactly as we heard it, without first making these adjustments, there’s a very good chance the delivery will seem forced and unnatural. And even though our intent is to...

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