![video](https://bluinc.com/wp-content/uploads/2016/04/Mastering-Techniques-Test.jpg)
In this snippet of a public workshop, Michael describes a 20 minute process that helps us to familiarize, personalize, and anchor new closes or talk tracks.
In this snippet of a public workshop, Michael describes a 20 minute process that helps us to familiarize, personalize, and anchor new closes or talk tracks.