by Michael B. Wasserman (GM at Hyundai of Tempe) (1) Remember…you’re in the PEOPLE WORK business not the paper work business. (2) Make your customers (shoppers) feel important. They’re essential to your business. (3) Greet every person that walks through your doors immediately. Make strangers feel as welcome as regular customers. (4) Say “How may […]
15 Techniques When Dealing With Customers Read More »
by Dirk Zeller Real Estate sales are changing and growing at an alarming rate. Even with all the mergers, sales, and consolidations of the industry, there is one constant. The agents who learn to be better business and sales people will be more successful in this industry. Agents who learn the five disciplines of increasing
Five Disciplines To Guaranteed Annual Increases Read More »
by Lt Col Rob “Waldo” Waldman Like many of you, I recently joined the Facebook, Twitter and LinkedIn craze and it’s been great. I’ve re-connected with old friends from high school, college, and my fighter pilot days, and I’ve also met some very interesting people. And yes – like you, I can easily spend a
From Facebook to Phonebook: How Wingmen Stay Connected Read More »
